Privacy Policy

1. Introduction

Ophir Digital ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of personal data:

• Contact information — name, email address, phone number, and company name provided through our contact form or direct correspondence.
• Usage data — pages visited, time spent on pages, referring URLs, and browser/device information collected automatically through analytics tools.
• Cookies and similar technologies — small data files stored on your device to improve your browsing experience. See Section 6 for details.

3. How We Use Your Information

We use the data we collect to:

• Respond to your enquiries and provide requested services.
• Improve our website, content, and user experience.
• Send relevant communications about our services (only with your consent).
• Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the UK General Data Protection Regulation (UK GDPR) on the following bases:

• Consent — where you have given clear consent for us to process your data for a specific purpose.
• Legitimate interest — where processing is necessary for our legitimate business interests, provided these do not override your rights.
• Contractual necessity — where processing is required to fulfil a contract with you.

5. Data Sharing and Transfers

We do not sell your personal data. We may share data with trusted third-party service providers (such as hosting providers, email services, and analytics platforms) who assist in operating our website and delivering our services. These providers are contractually obligated to protect your data.

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

6. Cookies

Our website uses essential cookies to ensure core functionality. We may also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at hello@ophirdigital.com.

9. Contact

If you have questions about this privacy policy or wish to make a complaint, please contact us at hello@ophirdigital.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.